Effective Date: January 1, 2025
Last Updated: October 3, 2025

At Bloom Healthcare Services LLC (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you engage with our services, including:

• Home care services (non-skilled and skilled nursing)
• Basic Life Support (BLS) and CPR training programs
•  Our website, communication platforms, and any associated tools

This policy is in accordance with applicable federal and Maryland state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

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1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Full name, date of birth, address, phone number, and email
• Emergency contact information
• Social Security Number (when required for background checks or billing)

b. Health Information (Protected Health Information – PHI)

• Medical history, diagnoses, medications, treatment plans
• Insurance details and billing information
• Physician referrals and care notes

c. Training & Education Information

• Course registration details (e.g., for BLS/CPR classes)
• Certifications earned or pursued
• Assessment and test results

d. Technical Information

When visiting our website, we may collect:

•  IP addresses
• Browser type
• Date and time of access
• Pages visited

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2. How We Use Your Information

We use the information we collect to:

• Provide skilled and non-skilled home care services
• Coordinate with healthcare providers and insurance companies
• Administer BLS/CPR training and certification
• Process payments and billing
•  Communicate with you regarding appointments, results, and updates
• Comply with legal and regulatory obligations

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3. How We Share Your Information

We may share your information with:

• Authorized healthcare professionals involved in your care
• Insurance companies and billing processors
• CPR certification organizations (e.g., American Heart Association)
• Government agencies, if required by law
• Service providers assisting with operations (e.g., IT, legal, accounting)

We do not sell or rent your personal information to third parties.

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4. Your Rights Under HIPAA and State Law

You have the right to:

• Access your health records
• Request amendments to your records
• Obtain a list of disclosures we’ve made
• Request restrictions on certain uses or disclosures
• Receive confidential communications in a manner you choose
• File a complaint if you believe your privacy rights have been violated

To exercise these rights, please contact us using the details below.

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5. Data Security

We implement administrative, technical, and physical safeguards to protect your personal and health information from unauthorized access, use, or disclosure.

This includes secure record storage, staff training, encryption, and access controls.

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6. Website and Cookies

Our website may use cookies or similar technologies to enhance user experience. You may set your browser to refuse cookies, but some website features may not function properly as a result.

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7. Children’s Privacy

Our services are intended for individuals age 18 and older. We do not knowingly collect information from children under 13 without verified parental consent.

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8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with a revised effective date. Your continued use of our services constitutes your acceptance of the revised policy.

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9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

Bloom Healthcare Services LLC
Frederick, MD 21701
Phone: (240)-307-0077
Email: [email protected]
Website: bloomcarellc.com